I agree that I have read and understand that in order to cancel my membership I MUST SEND A EMAIL to [email protected] cancellation email MUST include the name on the account or your member ID in order for the cancellation to be processed. If you do not include this information, your membership will NOT be cancelled.To change or cancel your membership, you must notify Family Fitness 3 business days prior to billing. Cancellations will be processed immediately. REFUNDS WILL NOT BE ISSUED FOR REMAINING DAYS OF THE MONTH.
All persons seeking membership at Family Fitness and affiliates are required to disclose any significant or material health condition that might adversely affect the applicants general health, wellness, or welfare.
Required disclosure includes, but is not limited to disease or disorders of the cardiovascular system, conditions involving high or low blood pressure, hypertension, stroke, heart attack, acute angina, aneurysm, arrhythmia, diabetes, and disorders of the endocrine of muscular-skeletal systems. Any surgical procedure occurring within the previous 12 months must be disclosed, including any prescribed physical or therapeutic requirements or limitations imposed by the applicant's physician.
If there is any doubt or concern regarding the applicant's ability to safely use the equipment and services provided by the company, the applicant should seek a medical review and consultation with a physician prior to applying for membership. A previous or present health condition could prevent the applicant from benefiting from the program and services offered by Family Fitness and affiliates and put the applicant at risk for more serious health complecations, related injuries, disability, or long-term health problems. Applicants are urged to secure a physician's approval of personal health and wellness plans. Family Fitness and affiliates reserves the right to decline membership to any person based on any medical fact, finding or opinion disclosed.
Family Fitness and affiliates, its partners, employees, associates, agents, consultants, technicians, independent contractors, and other vendors shall be fully and totally indemnified and held harmless by the applicant against any and all claims arising from the use of its facilities or the applicants physical condition.
Please Read Before Purchase:
Day Pass purchases are non-refundable and for non-members only.
Your day pass will expire at midnight the day of purchase.
Day Pass users will have access to the main gym only- women’s gym and classroom are for members and classes.
You will not be able to make another day pass until 24 hours have passed since your previous day pass.
(ex: Day Pass was bought Monday at 8:10 AM, the next day Tuesday will have to wait to buy pass after 8:10 AM)
Family Fitness Gym: No Pets Allowed Policy
Purpose
To maintain a safe, clean, and comfortable environment for all members, guests, and staff by prohibiting animals inside the facility except for service animals.
Scope
This policy applies to all individuals on Family Fitness gym premises, including but not limited to:
Members
Guests
Temporary visitors
Contractors and vendors
All locations of Family Fitness gym
Policy Statement
Family Fitness gym prohibits the entry of all animals or pets inside the facility, with the following exceptions:
Service animals** trained to perform a task for a person with a disability (e.g., guide dogs, mobility assistance, hearing assistance). The animal must be under the control of its handler at all times.
Emotional support animals* or *therapy animals** are not permitted in the facility as a general rule, unless required and approved under applicable laws and circumstances (see Compliance section).
Definitions
Service Animal**: An animal that is individually trained to perform tasks for a person with a disability.
Pet**: Any animal kept for companionship or enjoyment, excluding service animals.
Handler**: The person responsible for the control and care of a service animal.
Procedures
1. Entrance and Verification
All patrons, guests, and contractors must comply with this policy upon entry.
If a patron indicates they are accompanied by a service animal:
Do not pet, feed, or distract the animal.
Allow the service animal to accompany the handler in all areas accessible to the public where the handler is allowed.
The animal should be leashed, harnessed, or otherwise under control unless these devices interfere with the task the service animal is trained to perform.
If a patron requests to bring a non-service animal:
Inform them that pets are not allowed inside the facility.
If the animal is a service animal, request appropriate documentation only if legally permissible and necessary to verify the service animal’s status (see Compliance section).
2. In- facility Conduct
Pets are not permitted in any area, including:
Main gym floor
Locker rooms and restrooms
Group fitness studios
Sauna
Waiting areas and common spaces
Service animals may accompany the handler into all areas where the public is normally allowed, with the exception of:
Areas where health or safety regulations require restricted access (e.g., sterile environments, certain medical treatment areas) as defined by local regulations.
3. Hygiene and Safety
If a service animal presents a health or safety concern (e.g., aggression, illness, unsanitary condition), staff may request that the handler remove the animal from the facility and/or modify access as allowed by law.
Staff should avoid touching or feeding any service animal without the handler’s explicit permission.
4. Exceptions and Accommodations
The gym will provide reasonable accommodations for individuals with disabilities in compliance with applicable laws (e.g., ADA). If there is a barrier to accessibility due to a service animal, staff should contact management or the designated compliance officer.
Compliance
This policy aligns with applicable local, state/procedural laws regarding service animals in public places.
Any disputes or questions regarding service animal status should be directed to the Gym Manager or Compliance Officer.
Violations of this policy by patrons can result in removal from the premises and potential membership consequences, following the gym’s Code of Conduct.